● Non-Emergency Medical Transport · Twin Cities

Reliable Medical Transport, Every Ride

Hich Transport LLC connects patients with safe, on-time ambulatory transport to medical appointments across the Minneapolis–St. Paul metro.

Licensed & Insured in Minnesota
MNDOT Compliant
Background-Checked Drivers
Medicaid Transport Provider
100%
On-Time Commitment
7
Counties Served
24/7
Dispatcher Available
MN
Licensed & Insured
Our Services

Transport Built for Healthcare

Every ride is handled with the care and reliability that patients and providers depend on.

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Ambulatory Transport

Door-to-door service for patients who can walk and ride in a standard vehicle. Comfortable, clean, and professional every time.

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Scheduled Rides

Advance scheduling for recurring medical appointments — dialysis, chemo, therapy, and specialist visits — with dependable pickup windows.

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Verified, Trained Drivers

All drivers pass Minnesota NETStudy 2.0 background checks, HIPAA awareness training, and ongoing safety reviews before their first ride.

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Broker-Ready Operations

Fully credentialed and ready to work with MTM, Modivcare, Southeastrans, and other Medicaid transportation brokers across the metro.

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Real-Time Tracking

Know where every vehicle is. Facilities and care coordinators can confirm arrival times, reducing missed appointments and patient anxiety.

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Community-First Service

Rooted in the Twin Cities community, with multilingual drivers and cultural competency that makes every patient feel at home on every ride.

Who We Serve

Partners, Providers, and Patients

We work closely with every link in the care chain to make medical transport seamless.

01 — Brokers

Medicaid Transport Brokers

We are a credentialed, compliant NEMT provider ready to join your network. Our documentation, insurance, and driver certifications are always current.

  • MTM, Modivcare & Southeastrans partner-ready
  • Proof of insurance on file
  • MNDOT Certificate of Compliance
  • W-9 and ownership disclosure ready
02 — Facilities

Hospitals & Clinics

Discharge planners, social workers, and care coordinators trust us to get patients home safely and back to follow-up appointments on time.

  • Dialysis center transport
  • Post-discharge ride coordination
  • Specialist & clinic appointment transport
  • Direct facility billing available
03 — Patients

Patients & Families

Whether you are scheduling your own ride or arranging transport for a loved one, we make the process simple, respectful, and reliable.

  • Medicaid-covered rides (through your broker)
  • Private-pay options available
  • Multilingual driver support
  • Respectful, professional service

Why Hich Transport LLC?

We hold ourselves to the standard brokers and providers expect — and patients deserve.

Minnesota Licensed & Insured

Full commercial auto coverage, professional liability, and all required Minnesota state licensing — documentation available upon request.

MNDOT Compliant

Certified compliant with Minnesota Department of Transportation NEMT requirements, including vehicle safety standards and driver credentials.

NETStudy 2.0 Background Checks

Every driver passes the DHS-required Minnesota NETStudy 2.0 background check before joining our team and upon each renewal period.

Part of the HICH Family

Hich Transport shares ownership and values with HICH rideshare — a community-rooted, Somali-owned transport company serving Minnesota since 2022.

Multilingual & Culturally Competent

Our team speaks Somali, Arabic, and English, and is trained to serve patients from diverse backgrounds with respect and sensitivity.

Reliable, On-Time Performance

We understand that a missed medical ride is a missed appointment. Our dispatchers monitor every trip to ensure timely pickup and delivery.

For Brokers & Facilities

Getting Started Is Simple

We make it easy to add Hich Transport LLC to your provider network.

1

Review Our Credentials

We provide a complete credentialing packet — insurance certificates, driver background checks, MNDOT compliance, W-9, and ownership disclosure forms.

2

Connect With Our Team

Reach out by phone or the form below. Our operations team will respond within one business day to discuss your network requirements.

3

Start Dispatching Rides

Once approved, we begin accepting trip assignments through your broker platform immediately — no long onboarding delays.

Driver Applications

Drive with Hich Transport

Pick a time and we'll walk you through driver onboarding — multilingual welcome, MNDOT-certified.

Service Area

Serving the Twin Cities Metro

Hich Transport LLC currently operates across the greater Minneapolis–St. Paul metropolitan area, covering the counties where our patients live and receive care.

Hennepin County
Ramsey County
Anoka County
Dakota County
Washington County
Scott County
Carver County

Need transport outside this area? Contact us — we may be able to accommodate.

Twin Cities Metro Coverage

Minneapolis · St. Paul & surrounding counties

FAQ

Common Questions

Answers for brokers, facilities, and the patients and families we serve.

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We are a credentialed, compliant NEMT provider ready to join broker networks across the Twin Cities, including MTM, Modivcare, and Southeastrans. We maintain current MNDOT documentation, insurance, and W-9 on file for fast onboarding into your network.

We provide a complete credentialing packet: certificate of insurance, MNDOT compliance documentation, driver NETStudy 2.0 background-check confirmation, W-9, and ownership disclosure. Request it by phone or through the contact section and we respond within one business day.

Immediately. Once your network approves us, we begin accepting trip assignments through your broker platform with no long onboarding delay.

Yes - we work directly with hospitals and facilities to simplify transport coordination and billing. Contact our team to discuss a facility billing arrangement.

Ambulatory transport - door-to-door rides in a standard vehicle for patients who can walk and ride without a wheelchair or stretcher. Our drivers are trained to assist with boarding and disembarking safely.

The greater Minneapolis-St. Paul metro: Hennepin, Ramsey, Anoka, Dakota, Washington, Scott, and Carver counties. Need transport just outside this area? Contact us - we may be able to accommodate.

Most rides are arranged through your Medicaid transportation broker as part of your benefits, not booked directly on this site. Call your broker (or your care coordinator) and request Hich Transport LLC. For private-pay rides or questions, reach us through the contact section below.

Non-emergency medical transport is a covered benefit for many Medicaid members in Minnesota when arranged through your plan's transportation broker. Coverage depends on your specific plan - your broker or care coordinator can confirm eligibility for a given appointment.

Our team speaks Somali, Arabic, and English, and is trained to serve patients from diverse backgrounds with respect and cultural sensitivity. We are proud to be an immigrant-owned business that understands our community's needs.

No results found. Contact our team directly.

Ready to Add Hich Transport to Your Network?

We are actively accepting broker partnerships and facility agreements in the Twin Cities metro. Reach out and we will respond within one business day.

Get In Touch

Let's Work Together

Whether you are a Medicaid broker, a hospital discharge team, or a patient looking for reliable transport — we are here to help.

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Phone 612.470.7775
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Service Area Twin Cities Metro, Minnesota
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Response Time Within 1 business day

Send Us a Message